MOBILE PHONE AUCTIONS

Online Auction Platform to Buy Smartphones, Tablets, Smartwatch Used in Europe at Wholesale Prices

Buy from our auctions. Thousands of mobile phone products in all conditions.

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CLOSING AUCTIONS

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2024-04-22

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How it work

Browser

Visit our auctions and choose the one you’re interested in

Register

Fill in the required fields. Don’t forget to enter your address to speed up the checkout.

Bid

Place your bet and outperform your competitors.

Win

We’ll show you the available payment and shipping options to get your goods

Unlocked Smartphone

Unlocked smartphones, fully tested and available in different colors and cosmetic conditions, offered through mobile phone auctions.

Locked Smartphones

Smartphones from mixed carriers, fully functional under various network conditions, available through mobile phone auctions.

Faulty Smartphones

Faulty smartphones with specified technical issues for each component, available for bidding at mobile phone auctions.

frequently Asked Questions

Bidding

After your registration and upon receiving your company information, once the data check is approved, we will grant you access to your new account. You will receive a confirmation email notifying you that you can participate in any live auction and set your proxy bid. It is recommended to enter a bid that represents the maximum amount you are willing to pay for the order. The auction will specify the minimum bid required to participate. Once you have entered the bid amount, simply click the “Set Maximum Bid” button.

Please note that GSM Go Auction considers bids as a BINDING COMMITMENT.

All bids on GSM Go Auction are considered “proxy” bids. To use this system effectively, we recommend entering your maximum bid, which is the highest amount you are willing to pay for the item. Once you’ve entered your maximum bid, the system will automatically manage bids on your behalf, acting as your proxy.

For example, let’s say an auction starts at $1,000, and you decide you’re willing to pay up to $5,000 for the item. You enter $5,000 as your maximum bid. At this point, you are winning the auction at $1,000. If another bidder places a maximum bid of $1,100, your $5,000 proxy bid will automatically surpass it by an increment, setting your current winning bid at $1,120.

No need to place a second bid. The system will automatically outbid other participants, never exceeding your maximum bid of $5,000. However, if another bidder places a maximum bid higher than $5,000, your bid will be surpassed. You can then decide to enter a new maximum bid or explore other auctions.

The bid increment amount applies only to the minimum bid. Maximum bids from different bidders can vary by any amount. In the above example, when your current winning bid is $1,120 with a maximum bid of $5,000, the minimum bid for others wishing to participate would be $1,140. If a bidder enters a maximum bid of $1,130, the system will automatically increase your bid by an increment to $1,140, maintaining your winning bid position.

Shipping and warranty

All our packages are shipped from Venice, in the European Union. No customs clearance fees are expected for clients based in the EU registered with VIES (mandatory requirement to purchase in our auctions). Clients outside the EU will go through customs in the destination country according to local laws.

All Android units have been restored to factory settings, and all Apple units are free from the Apple ID/iCloud lock.

All devices in the unlocked and locked categories have been tested with NSYS Diagnostics and are fully functional, except for those in the faulty category where the type of issue is specified for each unit.

Payment

After winning the auction, the successful bidder will be notified via email. The won auction will be displayed in the “Auctions” section of the “My Account” page under the “Bids Won” tab.

Payment must be made within 2 working days from the conclusion of the auction using the methods provided during checkout.

Our main payment method is bank transfer. Detailed instructions will be provided in the “Won Offer” confirmation email and can also be found on the Orders page (My Account > Auctions > Order Number).
If you are unfamiliar with how to make a payment via bank transfer, please contact your financial institution directly for assistance. Bank transfers sent to Italy from a non-Italian bank may be subject to an intermediary bank fee. For further information on the intermediary bank used by your financial institution and the associated fees, please contact your bank directly.

Note: Bank charges are the responsibility of the customer. The payment must correspond to the total value of the invoice you receive; if the payment amount does not match the order and invoice, the order will be canceled. We also accept:

  • Payment through PAYPAL or CREDIT CARD with a 4.0% commission on the total amount.

Any other alternative payment methods not listed as an accepted payment method above or indicated in the “Won Offer” email increase the risk of payment not being processed, leading to the cancellation of the order due to non-payment

GSM Go Supply Disputes

All claims must be submitted within 5 working days from the delivery date of the purchased goods. If the product has not been delivered, claims must be submitted within 30 calendar days from the date of purchase.

Our main payment method is bank transfer. Detailed instructions will be provided in the “Won Offer” confirmation email and can also be found on the Orders page (My Account > Auctions > Order Number).
If you are unfamiliar with how to make a payment via bank transfer, please contact your financial institution directly for assistance. Bank transfers sent to Italy from a non-Italian bank may be subject to an intermediary bank fee. For further information on the intermediary bank used by your financial institution and the associated fees, please contact your bank directly.
Note: Bank fee charges are the responsibility of the customer.
If the correct fees are not included in the total payment, the payment may be rejected, and the order may be canceled.
We also accept:
– Payment via PAYPAL or CREDIT CARD with a 4.0% fee on the total amount.
Using an alternative payment method not listed as an accepted payment method above or indicated in the “Won Offer” email increases the risk that the payment may not be processed, leading to order cancellation due to non-payment.

Troubleshooting

As a buyer, if you are logged in, navigate to “My Account” > “Account Details.” From there, you can update all your contact information or change your account password. You can also modify other data through the tabs on the right, including billing and shipping addresses.

To update your addresses, both billing and shipping, you can do so in the “Addresses” section also located under “My Account.”

Before contacting GSM GO Auction to report an issue, we ask you to first check the troubleshooting checklist provided below. If the problem persists, please send an email to support@gsmgoauction.com. To assist you better, specify the specific error you are encountering, provide answers to the troubleshooting questions, and include a screenshot of the problem, ensuring that the image captures the entire browser, including the URL field.

  1. What browser and version are you using?
  2. Are you experiencing the same issue in different browsers?
  3. What type of device are you using?
  4. Do you have any ad-blocking software installed in your browser?
  5. Have you tried restarting or clearing your browser’s cache/cookies?
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